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The Central Bank of India has officially announced the recruitment for 5 Customer Service Associate (CSA) posts for the year 2025. This recruitment drive offers an excellent opportunity for fresh graduates looking to kickstart their career in the banking sector. The application process has already begun, and interested candidates can apply online before March 8, 2025. Below, we provide all the necessary details related to the job position, eligibility criteria, application process, and more.
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Vacancy Details
- Post Name: Customer Service Associate
- Total Vacancies: 5
- This recruitment aims to fill 5 positions across different branches of the Central Bank of India.
Application Fee
- For SC/ST/PwBD candidates: ₹100 (inclusive of GST)
- For all other candidates (General/OBC/EWS): ₹750 (inclusive of GST)
Eligibility Criteria
- Educational Qualification: Candidates should have completed any graduate degree from a recognized university or institution.
- Age Limit:
- Minimum Age: 20 years
- Maximum Age: 28 years
- Age relaxation is provided for candidates from reserved categories as per government norms.
How to Apply
- Visit the Official Website: Go to the Central Bank of India official recruitment page.
- Register and Login: Create a new account if you're a first-time applicant. If you've registered previously, log in using your credentials.
- Fill Out the Application Form: Provide the necessary details, including your personal information, academic qualifications, and work experience (if any).
- Upload Documents: Upload scanned copies of your photograph, signature, and relevant educational documents.
- Pay the Application Fee: Pay the fee based on your category through the online payment system.
- Submit the Application: Review your application to ensure all information is correct. Submit the application form once you're ready.
- Download the Application: After submission, download the application form for future reference.
Candidates interested in applying for this post must complete the application process before the last date. Late applications will not be entertained.
The application fee is divided according to the category of candidates:
Candidates should pay the application fee through the available online payment gateway during the application process. The fee is non-refundable, so applicants should ensure they meet the eligibility criteria before applying.
To apply for the Customer Service Associate role, candidates must meet the following eligibility requirements:
The application process is online, and candidates must follow these steps to apply:
Selection Process
- Written Examination: The first stage of selection is a written exam. The exam will assess the candidate’s general knowledge, reasoning ability, quantitative aptitude, and understanding of banking concepts.
- Interview: Candidates who qualify the written exam will be shortlisted for the interview. The interview will test the candidate's communication skills, customer service aptitude, and overall suitability for the role.
- Final Selection: Based on the performance in both the written exam and the interview, the final list of selected candidates will be published.
Important Dates:
Apply Online: 21 Feb, 2025
Last Date : 8 March, 2025
Important Links
FAQs (Frequently Asked Questions)
- The last date to apply is March 8, 2025.
- There are 5 vacancies available.
- The age limit is between 20 to 28 years. Age relaxation is applicable for reserved categories.
- Candidates should have completed any graduate degree from a recognized university.
- The application fee is ₹100 for SC/ST/PwBD candidates and ₹750 for other candidates.
- You can apply online through the official Central Bank of India recruitment portal.
- The selection process includes a written exam followed by an interview.
- Detailed information is available in the official notification on the Central Bank of India recruitment website.
- Yes, age relaxation will be provided as per government rules for SC/ST/OBC/PwBD categories.
- No, applications must be submitted online only. Hard copies will not be accepted.
- What documents do I need to upload during the application process?
- You need to upload your photograph, signature, and educational certificates along with any other necessary documents.
- How will I know if I am selected for the interview?
- The list of shortlisted candidates will be published on the official website after the written exam. You will be contacted for the interview.
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